Refund Policy

Effective Date: January 2026

This Refund Policy applies to all flight ticket bookings made through Flyontkt (“we,” “us,” or “our”).


1. Refund Eligibility

  • Refunds are processed only if the airline allows a refund under its fare rules.

  • Refund eligibility depends on:

    • Airline policy

    • Fare type (Refundable / Partially Refundable / Non-Refundable)

    • Time of cancellation before departure

  • Flyontkt acts as a booking intermediary and does not guarantee refunds unless approved by the airline.


2. Non-Refundable Tickets

  • Non-refundable tickets are not eligible for refunds.

  • In some cases, airlines may offer:

    • Travel credit

    • Date or time change with penalty

These options are subject entirely to airline rules and availability.


3. Refund Amount Calculation

If a refund is approved, the refundable amount may be reduced by:

  • Airline cancellation or refund charges

  • Fare difference (if applicable)

  • Flyontkt service fee (non-refundable)

  • Taxes or fees marked as non-refundable by the airline

Even if the airline provides a full refund, Flyontkt’s service fee will not be refunded.


4. No-Show Refund Policy

  • If a passenger does not cancel the ticket before the scheduled departure time, it will be treated as a No-Show.

  • No-Show bookings are usually not eligible for any refund.

  • Any exception depends solely on airline policy.


5. Airline-Initiated Cancellations or Schedule Changes

If the airline:

  • Cancels a flight

  • Makes a significant schedule change

Refunds, rebooking, or credits will be handled as per airline policy. Flyontkt will assist but does not control the final decision.


6. Refund Processing Time

Once the airline approves the refund:

  • Domestic flights: 7–14 working days

  • International flights: 14–21 working days

Refunds are credited to the original payment method only. Processing times may vary based on banks or payment providers.


7. Mode of Refund

  • Refunds are issued to the same payment method used during booking.

  • Flyontkt does not provide cash refunds.


8. Special Circumstances (Force Majeure)

Events such as:

  • Natural disasters

  • Government travel restrictions

  • Pandemic-related disruptions

Refunds or credits will be processed strictly according to airline rules.


9. Contact for Refund Support

For refund-related queries or status updates:

Flyontkt
📧 Email: customer@flyontkt.com
📞 Phone: +1 (857) 396-0154